Browse our most frequently asked questions list below to learn everything you need to know!

Yes! This is the first question you should ask any party rental company when making your decision, so you know you’re comparing apples with apples. Most insured companies will state this on their website. Ask for a certificate copy if you are uncertain.
Some Park Districts and Forest Preserves may require to be added to our policy for the day as an “Additional Insured”. This can be done for a $25 fee. Being insured also means that we are required to uphold certain standards in our set-up and equipment. As a family owned business, we maintain very high personal standards for our customers.

Jumpity Hoppity Bouncers LLC reserves the right to cancel a reservation (AT NO PENALTY TO YOU) if there are heavy rains or high winds. Safe operation of our units and customer safety is our utmost concern. If the weather is questionable, we will call you in the morning and give you the option to accept or decline the unit. If you cancel due to the weather, your deposit will be refunded. If you accept the unit, no refunds shall be issued after delivery. It is important to thoroughly dry the bounce area after a light rain with towels. 

To ensure the best selection, we recommend you reserve your equipment as early as possible when you begin planning your event. We reserve our units weeks and months in advance. We don’t want you to miss out on the fun! Saturdays are our most popular day and book up quickly!  Our weather policy is designed to be fair for everyone! We also take last minute and even same day rentals as long as we have something available!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. 

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags for a $20 sandbag fee.

Dimensions of all inflatables are listed on that inflatables page, add about 2 or 3 feet around the inflatable to make sure it will not be rubbing against anything

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.